Kory E. Broere
Senior Application Developer Resume - January 2009
742 South Clayton Street
Denver, Colorado 80209
Home � 303.777.7374
More than 10 years' experience designing, creating, and supporting web sites and Internet-related projects. Instructor-level expertise in web site design, administration, programming, and database architecture. Excellent project management skills from inception through testing and implementation. Especially adept with languages that allow for engaging user-interfaces.
Help Desk/Customer ServiceExpert10 Years
ColdFusionExpert10 Years
Web Programming (HTML, JavaScript, CSS, DHTML)Expert10 Years
SQLExpert9 Years
Adobe PhotoshopExpert8 Years
Version Control (Source Safe, PVCS)Proficient6 Years
SQL Server AdministrationProficient5 Years
Macromedia FlashCompetent3 Years
PL SQLCompetent2 Years
Oracle ERP (HR Modules)Competent2 Years
Sharepoint Portal ServicesCompetent2 Years
Web Project Management and Leadership
  • Administered over 1,600 internal web pages and documents for an average 64,800 monthly visitors
  • Created web site designs, including data flow models and workflow process documentation
  • Partnered with clients to develop web-based tools and other projects from inception through implementation
  • Standardized and streamlined online work processes--thereby reducing information search times by 50%--by applying communications guidelines to all published materials and cross referencing all primary search material, including escalation documentation, hotline numbers, duty schedules, team descriptions, and work center descriptions
  • Worked directly with clients from associate through management levels to resolve trouble tickets
  • Audited 75 online tools and 157 applications to define improvements to those resources and to consolidate them for an organization of over 7,000 users
  • Created and executed ad hoc surveys and tracking reports to reinforce companies customer service agenda
  • Facilitate project requirement gathering
  • Established site scalability to accommodate a 33% annual growth rate, doubling active users every 3 years
  • Met regularly with 11 critical issues managers to manage organizational materials for 101 worldwide customer maintenance centers in the US, Belgium, Brazil, and Hong Kong
  • Managed the day shift of the maintenance department of a correctional center for delinquent youths
  • Maintained OSHA compliance of a facility and maintenance crew.
  • Managed delivery teams and solved customer issues related to their delivered furniture
Tool Development
  • Supported organization's strategies and goals relative to internal communications by designing and building web page applications using a variety of graphics and programming software applications, tools, and techniques such as interface features, site animation, and special effects elements
  • Developed portal search tools and applications
  • Administered by-yearly employee satisfaction survey, including summary reporting
  • Managed the portal's SQL database, database architecture and monitored data integrity
  • Created and supported team issue tracking interfaces, including request ticket workflow process
  • Functioned as a tester for other developer's code as well as my own
  • Managed and administered the company Intranet SharePoint environment
Quality Control
  • Webmaster of the customer service intranet portal for AT&T
  • Conducted project reviews and portal direction planning sessions
  • Worked with team to establish and ensure consistency throughout the portal
  • Monitored and reported web site statistics
  • Ensured site availability to an average of 2,057 unique visitors per day
  • Partnered with the communications director, executive and management teams, and subject matter experts to forecast improvements to the infrastructure
  • Created and supported secure, team-specific site content administration interfaces
  • Ensured code integrity by using version control applications like Source Safe and PVCS and adhering to language specific coding conventions
  • Member of change control board for software development
  • Developed an application development process based on Six Sigma parameters
  • Managed Internet, Intranet and email servers
  • Actively established and maintained a positive customer image
Professional Experience:
Web Developer / Webmaster
Global Service Assurance Intranet Webmaster for AT&T, Denver, CO 03/06 - Present
Graphics Designer / Programmer for Gates Rubber Company, Denver, CO 09/00 - 02/06
Internet Technology Developer for C2 Creative, Englewood, CO 10/99 - 08/00
Chief Technical Officer / Principal for Excess Mojo, Denver, CO 05/98 - 12/08
Other Management
Assistant Plant Manager / Safety Manager for Excelsior Youth Center, Aurora, CO 12/92 - 09/99
Delivery Supervisor for Room & Board Furniture, Denver, CO 01/90 - 12/92
Environments / Tools:
Action Request System
Adobe Acrobat
Adobe After Effects
Adobe Contribute
Adobe Dreamweaver
Adobe Encore
Adobe Fireworks
Adobe Flash
Adobe Illustrator
Adobe InDesign
Adobe PhotoShop
Adobe Premier
Adobe Soundbooth
Animation Shop
ColdFusion Administrator
ColdFusion Studio
HotDog Pro
Internet Information Services
Media Cleaner EZ4
Merant Team Track
Merant Version Manager
Microsoft Access
Microsoft BackOffice
Microsoft Excel
Microsoft Project
Microsoft SQL Server
Microsoft Visio
Microsoft Word
Oracle Open Enrollment
Oracle Compensation
Oracle ERP
Oracle Payroll
Oracle Workflow Builder
Oracle Workflow
Paint Shop Pro
PTDNA Time Card System
SharePoint Portal Services
SQL Enterprise Manager
SQL Navigator
SQL Plus
SQL Query Analyzer
Swift 3D
Visual SourceSafe
WebLog Expert
Cascading Style Sheets
ColdFusion 4 - MX 8
Dynamic HTML
Flash Action Scripts
Belford University Online, Humble, Texas
Bachelor of Science Degree in Web Design. Graduated - 03/06
The Art Institute of Colorado, Denver, Colorado
Associate of Applied Science Degree in Web Site Administration. Graduated - 09/00
Naval Damage Control Training Center, Philadelphia, Pennsylvania
Surface Welding, Metal Fabrication, and Plumbing. Graduated - 01/88
Northern Montana College, Havre, Montana
General Studies - 09/86 to 06/87
Training / Membership:
.NET Training - 02/03
Advanced ColdFusion Class - 09/01
Denver ColdFusion User Group - Member
Eagle Scout - Boy Scouts of America
Oracle 6i Report Training - 01/06
Oracle Advance SQL Training - 10/04
Oracle Workflow Training - 09/05
Rocky Mountain Adobe User Group - Member
Professional Professional Personal
Dana Baxter
Senior Project Manager
Cindy Bruce
Human Resource Manager
The Gates Corporation
Kelly J Brough
Chief of Staff
Office of the Mayor
City and County of Denver
Technical Technical Technical
No�l Lyons
Dynamic Web Marketing
Mike Stuart
Database Administrator
Wendy Lee
Quality Control Manager