Kory E. Broere Senior Application Developer Resume kory@thirdbrew.com 742 South Clayton Street Denver, Colorado 80209 Home – 303.777.7374 Summary More than 10 years’ experience designing, creating, and supporting web sites and Internet-related projects. Instructor-level expertise in web site design, administration, programming, and database architecture. Excellent project management skills from inception through testing and implementation. Especially adept with languages that allow for engaging user-interfaces. Environment/Tool/Language Help Desk/Customer Service Expert 10 Years ColdFusion Expert 10 Years Web Programming (HTML, JavaScript, CSS, DHTML) Expert 10 Years SQL Expert 9 Years Adobe Photoshop Expert 8 Years Version Control (Source Safe, PVCS) Proficient 6 Years SQL Server Administration Proficient 5 Years Macromedia Flash Competent 3 Years PL SQL Competent 2 Years Oracle ERP (HR Modules) Competent 2 Years SharePoint Portal Services Competent 2 Years Qualifications Web Project Management and Leadership -Administered over 1,600 internal web pages and documents for an average 64,800 monthly visitors -Created web site designs, including data flow models and workflow process documentation -Partnered with clients to develop web-based tools and other projects from inception through implementation -Standardized and streamlined online work processes--thereby reducing information search times by 50%--by applying communications guidelines to all published materials and cross referencing all primary search material, including escalation documentation, hotline numbers, duty schedules, team descriptions, and work center descriptions -Worked directly with clients from associate through management levels to resolve trouble tickets -Audited 75 online tools and 157 applications to define improvements to those resources and to consolidate them for an organization of over 7,000 users -Created and executed ad hoc surveys and tracking reports to reinforce companies customer service agenda -Facilitate project requirement gathering -Established site scalability to accommodate a 33% annual growth rate, doubling active users every 3 years -Met regularly with 11 critical issues managers to manage organizational materials for 101 worldwide customer maintenance centers in the US, Belgium, Brazil, and Hong Kong -Managed the day shift of the maintenance department of a correctional center for delinquent youths -Maintained OSHA compliance of a facility and maintenance crew. -Managed delivery teams and solved customer issues related to their delivered furniture Tool Development -Supported organization's strategies and goals relative to internal communications by designing and building web page applications using a variety of graphics and programming software applications, tools, and techniques such as interface features, site animation, and special effects elements -Developed portal search tools and applications -Administered by-yearly employee satisfaction survey, including summary reporting -Managed the portal’s SQL database, database architecture and monitored data integrity -Created and supported team issue tracking interfaces, including request ticket workflow process -Functioned as a tester for other developer’s code as well as my own -Managed and administered the company Intranet SharePoint environment Quality Control -Webmaster of the customer service intranet portal for AT&T -Conducted project reviews and portal direction planning sessions -Worked with team to establish and ensure consistency throughout the portal -Monitored and reported web site statistics -Ensured site availability to an average of 2,057 unique visitors per day -Partnered with the communications director, executive and management teams, and subject matter experts to forecast improvements to the infrastructure -Created and supported secure, team-specific site content administration interfaces -Ensured code integrity by using version control applications like Source Safe and PVCS and adhering to language specific coding conventions -Member of change control board for software development -Developed an application development process based on Six Sigma parameters -Managed Internet, Intranet and email servers -Actively established and maintained a positive customer image Professional Experience Web Developer/Webmaster Global Service Assurance Intranet Webmaster for AT&T, Denver, CO 03/06-Present Graphics Designer/Programmer for Gates Rubber Company, Denver, CO 09/00-02/06 Internet Technology Developer for C2 Creative, Englewood, CO 10/99-08/00 Chief Technical Officer/Principal for Excess Mojo, Denver, CO 05/98-12/08 Other Management Assistant Plant Manager/Safety Manager for Excelsior Youth Center, Aurora, CO 12/92-09/99 Delivery Supervisor for Room & Board Furniture, Denver, CO 01/90-12/92 Environments/Tools Action Request System Adobe Acrobat Adobe After Effects Adobe Contribute Adobe Dreamweaver Adobe Encore Adobe Fireworks Adobe Flash Adobe Illustrator Adobe InDesign Adobe PhotoShop Adobe Premier Adobe Soundbooth Animation Shop ColdFusion Administrator ColdFusion Studio Director Fusebox HomeSite+ HotDog Pro Internet Information Services Media Cleaner EZ4 Merant Team Track Merant Version Manager Microsoft Access Microsoft BackOffice Microsoft Excel Microsoft Project Microsoft SQL Server Microsoft Visio Microsoft Word Oracle Open Enrollment Oracle Compensation Oracle ERP Oracle Payroll Oracle Workflow Builder Oracle Workflow Paint Shop Pro PTDNA Time Card System SharePoint Portal Services SQL Enterprise Manager SQL Navigator SQL Plus SQL Query Analyzer Swift 3D Visual SourceSafe WebLog Expert WebTrends Languages ASP Cascading Style Sheets ColdFusion 4 – MX 8 Dynamic HTML Flash Action Scripts HTML JavaScript PHP PL-SQL SQL T-SQL XML Education Belford University Online, Humble, Texas Bachelor of Science Degree in Web Design. Graduated - 03/06 The Art Institute of Colorado, Denver, Colorado Associate of Applied Science Degree in Web Site Administration. Graduated - 09/00 Naval Damage Control Training Center, Philadelphia, Pennsylvania Surface Welding, Metal Fabrication, and Plumbing. Graduated - 01/88 Northern Montana College, Havre, Montana General Studies - 09/86 to 06/87 Training/Membership .NET Training - 02/03 Advanced ColdFusion Class - 09/01 Denver ColdFusion User Group – Member Eagle Scout – Boy Scouts of America Oracle 6i Report Training - 01/06 Oracle Advance SQL Training - 10/04 Oracle Workflow Training - 09/05 Rocky Mountain Adobe User Group – Member